Account Lead - Middle East - Fintech Ancillaries (100% Remote - Dubai)

What would your day-to-day look like

• Build & Manage Strategic Partnerships: Cultivate and manage relationships with airline partners to understand their needs, challenges, and opportunities in the fintech space.
• Product Development: Lead the development and launch of new fintech products for airlines. This includes driving product vision, collaborating with internal teams, and ensuring alignment with airline partners’ goals and success metrics.
• Optimize Existing Solutions: Work with airlines to improve and grow existing fintech products, ensuring they meet evolving business needs and maximize ancillary revenue opportunities.
• Product Implementations: Lead product implementations and delivery for diverse accounts, including project and stakeholder management, maintaining documentation, executing user acceptance testing and issue triaging.
• Data-Driven Insights: Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings.
• Cross-Functional Collaboration: Work closely with internal teams (engineering, design, marketing, and customer success) to deliver seamless product experiences.
• Market Intelligence: Stay up-to-date with trends in the fintech and travel industries to anticipate market shifts and identify new opportunities for innovation.

An ideal candidate has

• Strong interpersonal and communication skills to engage with stakeholders at all levels. Someone who can build trust with partners and internal teams through clarity, consistency, and professionalism.
• Ability in vibe coding/ prototyping products/ features or workflows with AI tooling like LLM (Claude, Gemini, Chatgpt, etc)
• Proven ability to manage and grow strategic partnerships.
• Excellent analytical skills with experience in data-driven decision-making.
• Creativity and strategic thinking to identify new opportunities in the fintech and travel spaces.
• Strong project management and organizational skills.
• Familiarity with airline operations, challenges, and revenue streams, or previous experience working within the airline industry is a strong plus.
• Native Arabic speaker with fluency in English. The ability to communicate effectively with ME and NA partners and stakeholders is crucial.