Original listing text, shown exactly as published by the company.
About the role
We’re looking for a driven, high-performing Account Manager to join the momentum and help shape the future of farming in the Bay of Plenty region. This is an opportunity to positively disrupt an industry and pioneer groundbreaking change, working with some of the highest-performing dairy farms in New Zealand. Serving as the primary point-of-contact for Halter customers, you will be passionate about driving farmer success for one of the world’s fastest-growing companies that will transform how they farm to become leaders in productivity and sustainability.
You will be backed by a team of exceptional people on the ground in the North Island and at Halter’s Auckland HQ, to ensure this is the best job you’ll ever have.
Location - This role is to be based anywhere in the Bay of Plenty region. Frequent travel is required as part of the position.
What your day could look like
- Revenue Retention & Expansion: You will own the retention, renewals and expansion targets of Halter’s existing revenue in the region.
- Ensure farmers are extracting full value from Halter to achieve their goals and ultimately understand the impact it’s having on their farming business.
- Account Management: Responsible for renewing customer agreements and expanding the revenue of existing Halter customers, by adding value in every interaction to drive on-farm goals and performance.
- Deployment: Supporting the onboarding, training and implementation of the Halter system on customers' farms, ensuring all relevant farm owners, managers, and workers are able to successfully use the system.
- Relationship Building: Proactively cultivate genuine and trustworthy relationships with farmers, their teams, and families, fostering strong connections and understanding.
- Farmer Success: Strategically partnering with customers to establish clear business goals, timelines, priorities and metrics of success.
- Problem-Solving: Provide prompt and effective communication and support to farmers and team members, addressing technical or operational challenges with expertise and efficiency.
- Community & Networking: Represent the Halter brand with pride, lead local discussion groups, and proactively build strong networks within the community for increased brand visibility and connections.
- Customer Advocate: Acting as the voice of the customer and bridging the gap with our product teams to provide important context about what is happening on the ground with our farmers and their animals.
- Technical Expertise: Working closely with our product teams to provide technical and practical advice from a farmer’s perspective on everything reproduction, pasture and agronomy.
- Contribute to a positive team environment, supporting others to succeed and role modelling Halter’s Operating Principles.
Who we’re looking for
- 3-5 years of experience in relationship management/account management roles.
- Experience in dairy farming or within the agriculture sector with a deep passion for helping farmers succeed.
- Strong business acumen.
- Positive attitude and collaborative team player who excels at overcoming challenges.
- The ability to thrive in a dynamic, fast-paced working environment with a high degree of autonomy.
- A hunger for success and personal growth, and an eagerness to evolve alongside a world-class team.
