A remote role at JumpCloud.
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Original listing text, shown exactly as published by the company.
Account Management & Growth
Own a $5M+ BoB for EMEA-based customers, focusing on renewals, expansions, and upsells.
Leverage data-driven insights to identify growth opportunities within your portfolio.
Consistently meet or exceed Net ARR and related revenue targets.
KPI Ownership & Strategic Planning
Primary KPIs: Driving Net ARR, renewals, expansion revenue, and adoption metrics. Retaining existing ARR, highlighting & diffusing accounts at risk.
Develop targeted account strategies to drive product usage and uncover upsell/expansion opportunities.
Accurately forecast your pipeline and maintain consistent reporting on key metrics.
Cross-Functional Collaboration
Partner with CSM teams to ensure customer success, driving deeper adoption of JumpCloud’s solutions.
Collaborate with Marketing to craft campaigns that enhance awareness and spur product usage.
Coordinate with New Business teams to streamline the onboarding of new customers, ensuring a smooth transition into your portfolio.
Reporting & Stakeholder Engagement
Provide regular updates on performance, pipeline health, and growth initiatives to the Head of International Account Managers.
Communicate effectively with both internal teams and external customers to maintain transparency and alignment.
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5+ years of experience in SaaS sales or account management, ideally serving EMEA markets.
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Proven track record of driving renewals and expansions in a high-growth environment.
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Excellent communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels.
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Data-driven mindset with experience in CRM tools, pipeline analytics, and forecasting.
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Willingness and ability to work 12 pm–9 pm IST to align with EMEA business hours.
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Familiarity with advanced sales methodologies (e.g., Challenger, MEDDIC, SPIN).
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Experience in a hyper-growth SaaS environment managing complex portfolios.
JumpCloud
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23 open roles on Sydicom
JumpCloud is an American enterprise software company headquartered in Louisville, Colorado. The company was formally launched in 2013 at TechCrunch Disrupt Battlefield with its announcement of an automated server management tool. JumpCloud offers a cloud-based directory platform that centralizes identity, access, and device management for both human and non-human identities.
Source: Wikipedia
