Original listing text, shown exactly as published by the company.
What you will be doing
- Own your portfolio: build meaningful, long-term relationships through regular meetings with partners.
- Drive commercial growth: meet KPIs across monetization, upsell, and retention by educating partners on the full value of Fresha.
- Execute with data: analyze account-level reports and build effective plans to grow revenue from existing accounts.
- Reduce churn: maintain a consistent contact strategy across your portfolio to keep partners engaged.
- Collaborate broadly: work with internal teams to ensure a seamless partner experience at every touchpoint.
What we are looking for
- 2+ years in account management with a clear track record of revenue growth.
- Full sales cycle ownership: from onboarding through to long-term revenue generation (2–3 years).
- SMB experience: comfortable closing sales and generating incremental revenue in a high-volume environment.
- Portfolio management: proven ability to drive commercial outcomes across a large, diverse book of business, ideally in SaaS.
- Team mindset: to roll your sleeves up and support the wider team when needed.
- Verbal and written communication skills in both English and French.
Added Bonus
- Multi-selling - Experience with selling multiple products at a time.
- CRM - Experience with a CRM, we use Hubspot.
At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.
Interview Process
- Screen Stage (30 mins) - Video-call with a member from the Talent Team.
- 1st Stage (30 mins) - Video-call with our Head of Account Management.
- 2nd Stage (30 mins) - Video-call with one of our Commercial Leaders.
- Final Stage (45 mins) - Video-call with our Heads of Account Management and General Manager.
We aim to complete the entire interview process and deliver feedback within 3 to 4 weeks.
Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe
