Original listing text, shown exactly as published by the company.
What you will do
Your scope will be as follows
Pre-Sales & Sales Activities
- Conduct pre-sales calls to understand potential clients' needs, challenges, and aspirations.
- Lead qualification calls to pinpoint prospects who would gain the most from our solutions.
- Collaborate with the sales team to advance the sale pipeline, providing technical expertise and insights where necessary.
Product Implementation, Integration & Deployment
- Guide and support customers in deploying our models and products into their infrastructure.
- Work closely with customers to fine-tune models according to their specific requirements.
- Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience.
- Regularly liaise with the product and technical teams to relay feedback and suggest improvements.
- Design and develop product features that would meet the need of many customers.
Customer Success & Support
- Continually ensure that the customer is maximizing the product's potential.
- Provide post-deployment support, addressing any issues or challenges that arise promptly.
- Conduct periodic reviews with customers to ascertain their satisfaction and gather feedback.
- Offer recommendations for product optimisations or new features based on customer feedback.
- Develop these features if needed.
Delivering value to the customers
- Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives.
- Contribute to effectively identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer.
- On the project, Influence evaluation criteria and gain control of evaluations and the evaluation process
- Create a strategic vision for the customer on the project, based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.
About you
- You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
- You have been involved in a customer facing role
- Passion for AI, with a constant drive to stay updated and ahead of the curve
- Proven experience in product implementation in AI or machine learning products
- You have strong project & stakeholder management skills
- You are proficient in developing custom prototypes using frameworks in Python or Javascript
- You have foundational knowledge in AI/ML/Data science
- Proficient in understanding and developing code
- Familiarity with front-end interfaces and integration processes.
- You have ability to connect technology and business value
- You are result driven and resilient
- Fluent in English
- Being familiar with sales qualification concepts is a strong plus
We are looking for adaptable team players who excel in a fast-paced environment and are ready to frequently support pre-sales as well as deployment tasks, contributing to our shared goals and success.
Hiring Process
- Talent Acquisition screening call
- 30min Hiring Manager Interview
- 45min Business Acumen Interview
- 60min Technical Deep Dive on LLMs
- Panel (Home Prep & Restitution)
- 30min Value Talk
- Reference check
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