Original listing text, shown exactly as published by the company.
What you will do
Pre-Sales & Sales Activities
- Conduct pre-sales calls to understand potential clients' needs, challenges, and aspirations.
- Lead qualification calls to pinpoint prospects who would gain the most from our solutions.
- Collaborate with the sales team to advance the sale pipeline, providing technical expertise and insights where necessary.
Product Implementation & Integration
- Guide and support customers in deploying our text completion API into their infrastructure.
- Work closely with customers to fine-tune models according to their specific requirements.
- Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience.
- Regularly liaise with the product and technical teams to relay feedback and suggest improvements.
- Design and develop product features that would meet the need of many customers.
Customer Success & Support
- Continually ensure that the customer is maximizing the product's potential.
- Provide post-deployment support, addressing any issues or challenges that arise promptly.
- Conduct periodic reviews with customers to ascertain their satisfaction and gather feedback.
- Offer recommendations for product optimisations or new features based on customer feedback.
- Develop these features if needed.
About you
- You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.).
- Passion for AI, with a constant drive to stay updated and ahead of the curve.
- Proven experience in product implementation in AI or machine learning products.
- Strong communication skills with an ability to explain complex technical concepts in simple terms.
- Demonstrated ability to manage projects and lead them to successful completion.
- Proficient in understanding and developing code.
- Familiarity with front-end interfaces and integration processes.
- Ability to work collaboratively in a team environment.
We are looking for adaptable team players who excel in a fast-paced environment and are ready to frequently support pre-sales as well as deployment tasks, contributing to our shared goals and success.
Interview Process
- Talent Acquisition screening call
- 30min Hiring Manager Interview
- 45min Business Acumen Interview
- 60min Technical Deep Dive on LLMs
- Panel (Home Prep & Restitution)
- 30min Value Talk
- Reference check
