A hybrid role at Keyloop.
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Process complex, multi-entity vendor invoices end-to-end across Business Central and NetSuite: GL coding, entity allocation, approval routing, intercompany transactions, and corporate purchase card reconciliation.
Manage the full AP lifecycle for assigned entities: invoice receipt, two- and three-way matching, exception resolution, payment proposal preparation, and remittance confirmation.
Act as primary escalation point for invoice exceptions -price variances, missing POs, unrecognized vendors, intercompany mismatches -resolving independently or via appropriate approval channels.
Process T&E claims via Concur or equivalent; support entity-specific AP flows including ATG/Canada; assist with reconciliations across the AP system, ERP, and bank statements.
Support training and day-to-day guidance of junior AP Specialists on ERP processes and entity-specific requirements.
Own resolution of AP exceptions that Payflows and the AI agent cannot auto-process: low-confidence matches, missing or invalid POs, price and quantity variances outside tolerance, and intercompany coding judgements.
Investigate root causes of recurring exceptions; propose process or configuration changes -working with the AP Team Lead and Payflows platform owner -to prevent recurrence and drive the touchless rate higher.
Review and spot-check AI agent decisions for accuracy and policy compliance; identify failure patterns by supplier, entity, or expense type; feed corrections back into automation rules.
Act as NetSuite and Payflows AP super-user: support user acceptance testing during system upgrades, configuration changes, and new entity onboarding.
Escalation point for vendor cases the self-service portal cannot resolve complex onboarding queries, payment-status disputes, banking detail changes, and compliance flags.
Support the vendor portal adoption program: identify high-friction vendors, drive onboarding of the long-tail supplier base to self-service, and feed adoption data into the AP improvement plan.
Lead monthly reconciliations of major vendor accounts; prepare and own accrual and prepayment schedules; collaborate with GL at month-end to confirm purchase ledger balances.
Contribute to month-end AP reporting and KPI tracking -touchless rate, cost per invoice, exception rate, cycle time -and surface specific improvement opportunities.
Ensure compliance with AP policies, financial controls, and applicable regulatory requirements; support internal and external audit with AP documentation, reconciliations, and system evidence.
Skills & Experience
Experience in Accounts Payable within a multi-entity, international finance environment, with demonstrated experience handling complex exceptions, intercompany cases, or judgement-led AP work
Proven proficiency in the NetSuite AP module: invoice processing, vendor management, GL coding, payment runs, month-end close, and reporting
Deep working knowledge of end-to-end AP processes: PO-matched and non-PO invoice processing, two- and three-way matching, exception handling, payment proposals, intercompany, accruals, and reconciliations
Strong judgement under ambiguity - able to investigate and resolve cases where automated logic produced an incorrect or low-confidence result; comfortable working alongside AI-driven workflows and able to identify when the system has made the wrong call
Excellent written and verbal English; professional in all vendor and internal stakeholder communication, including in dispute or escalation scenarios.
High attention to detail and accuracy, with ability to maintain quality at volume - in both manual processing and review of automated outputs.
Strong Microsoft Excel and ERP reporting skills; able to extract, manipulate, and analyze data to identify patterns and improvement opportunities.
Ability to lead by example, coach junior team members, and work effectively across time zones in a shared services environment.
Hands-on experience with an integrated AP automation platform with AI-driven exception handling -e.g. Payflows, Coupa, HighRadius, Basware, Medius, or equivalent. Comfort with agentic AP workflows is a strong plus.
Microsoft Business Central familiarity -a practical advantage during ERP migration
Familiarity with Concur or equivalent T&E platform.
Keyloop
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65 open roles on Sydicom
Keyloop provides software solutions to the global automotive retail industry. Their platforms empower dealers, manufacturers, and importers across the entire customer lifecycle, from sales to aftersales. These solutions include dealer management systems (DMS), CRM, and digital retailing tools.
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