Associate HR Operations Analyst - 11570

What You'll Do

• Maintain accurate employee data and perform regular updates to employee records from hire to retire.
• Support the new hire onboarding process, including following up with employee, completing employment verifications, and other administrative tasks.
• Respond to and resolve routine employee inquiries and requests in a timely manner, escalating complex issues as needed.
• Create and maintain personnel files, ensuring all documentation is filed correctly and kept confidential.
• Maybe required to generate basic HR reports as needed to support general HR queries.
• Assist with data audits to ensure accuracy and consistency across all HR systems.
• Collaborate with the HR team to help with various HR initiatives and projects.
• Utilize a case management tool to track and prioritize requests.
• Provide administrative support for various HR functions (for example but not limited to, benefits, compensation, talent acquisition)

What You Will Bring to Coupa

• 1-2 years of experience in an HR, administrative, or similar role or completion of post-secondary schooling in this area.
• Experience with HRIS (Human Resources Information Systems) or other data management tools is a plus.
• A customer service mindset with excellent written and verbal communication skills.
• High attention to detail and strong organizational skills.
• The ability to handle confidential information with discretion and professionalism.
• Proficiency in Microsoft Office Suite, including basic functions of Excel.
• Experience with Google Workspace is an asset.
• A proactive and resourceful approach to problem-solving.
• A desire to learn and grow in the field of HR Operations.