Original listing text, shown exactly as published by the company.
In this role, you’ll get to
- Manage and coordinate multiple concurrent projects supporting customer experience initiatives and managed services programs
- Partner with cross‑functional teams including Customer Success, Managed Services, Operations, Sales, and Product to define scope, timelines, and deliverables
- Act as a central point of ownership for project plans, status updates, risk tracking, and documentation
- Support client‑facing projects by helping teams stay aligned on expectations, deadlines, and communication
- Identify opportunities to improve project workflows, tools, and processes as the function continues to evolve
Who you are and what you’ll need for this position
- 2–4 years of experience in project management, program coordination, or a similar client‑facing role
- Comfort working in a customer‑adjacent environment (e.g., customer success, managed services, agency, or professional services)
- Strong organizational skills with the ability to manage priorities across multiple teams and projects
- Clear, confident communicator who can collaborate effectively with stakeholders at all levels
- Familiarity with project management tools and best practices in a fast‑moving, growth‑stage environment
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow.
What you will get from us
- People: work with talented, collaborative, and friendly people who love what they do.
- Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us.
- Surprise meal stipends: work from home can’t stop the enjoyment of someone else making a meal for you!
- Work/life harmony: 15 days vacation, floating and set holidays, wellness allowance, and paid parental leave.
- Whole Health Package: medical, dental, vision, life, disability insurance, and more.
- Savings: a 401k (USA) plan to help you plan ahead.
- Work from home stipend: to assist you in setting up a home office that works for you (or buy a new dog leash - your choice!).
