A hybrid role at Culligan Quench.
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Original listing text, shown exactly as published by the company.
Reporting to the Senior Customer Care Manager, the Bilingual Customer Care Representative is responsible for delivering world-class customer service by efficiently handling customer requests, creating service orders, managing routing and dispatch, and maintaining regular communication with the Field Service team. This role also focuses on building and maintaining strong relationships with both clients and internal teams by providing prompt, accurate, and dependable support to foster long-term customer loyalty. The ideal candidate is proactive, organized, and customer-focused, with the ability to work in both English and French in a fast-paced environment.The role is posted for Toronto, but we are open to candidates from Montreal.
Culligan Quench
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Culligan Quench is a water technology company that rents and services filtered water coolers, sparkling water, ice machines, and coffee dispensers to workplaces. The company became a subsidiary of Culligan through Culligan’s acquisition of AquaVenture Holdings in 2019. According to the site, over half of the Fortune 500 are customers. Zenith International lists Quench as a leading distributor in the point-of-use (POU) market along with Macke Water Systems and Nestle Waters. Quench is an independent operating company of AquaVenture Holdings. Quench is headquartered in King of Prussia, Pennsylvania. Quench was named an Online Marketing Success Story in Google's 2011 Economic Impact Report. In 2008, Quench was named a top 25 most successful startup by Businessweek.
Source: Wikipedia