Original listing text, shown exactly as published by the company.
Responsibilities
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Attend client workshops to document workflows (intake/eligibility, enrollment, services, case notes, exits/follow-up).
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Write clear user stories, acceptance criteria, process maps, and configuration/business rules.
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Partner with Product/Engineering/QA to design solutions, clarify scope, and manage requirements changes
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Support integrations and data mapping (imports/exports, APIs) and reporting requirements
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Plan and execute UAT with customers; triage defects and validate fixes.
Requirements
- 2+ Years in workforce development with program domain knowledge (WIOA, labor exchange, eligibility, intake, reporting, performance).
- Strong facilitation and documentation skills; can turn complex processes into testable requirements.
- Project and grant performance: Build a repeatable financial operating model for complex, compliance-heavy projects, including budget-to-actual comparisons, burn rates, cost allocation, and overall fiscal performance metrics.
- Client-facing deliverables: Partner with our Quality Assurance team to deliver accurate, timely, audit-ready financials that we’re proud to put our name on.
- Finance cadence that builds confidence: Lead monthly close and quarterly reporting activities, creating predictable outcomes with a clear narrative.
- Controls that support momentum: Strengthen controls and compliance while keeping the business moving fast.
- Strategy and Planning: Translate tradeoffs into decisions - forecasting, scenarios, and recommendations that help us pick the right direction together.
- Cross-functional problem-solving: Work hand in hand with the operations and client- facing teams when financial issues arise, before they become escalations.
- Scale the team; build the machine: Help position us for growth and the exciting chapters ahead!
Who You Are
- You’re fluent in the numbers and comfortable with the messy middle of scaling fast.
- You can move from deep analysis to executive conversation without missing a beat.
- You’re hands-on when needed, but you’re always building people, processes, and tools.
- You simplify complicated things and build systems to keep them simple.
- You anticipate the communication before it's needed and always know your audience.
- You’re calm, direct, and you follow through.
