Business Operations Analyst

Responsibilities

• Lead and project manage initiatives involving regulatory bodies (including OJK and other relevant Indonesian regulators) as well as overall Indonesia strategic initiatives, ensuring timely delivery and cross-functional alignment.
• Conduct in-depth market research and competitive analysis to identify trends, opportunities, and threats;
• Build and analyze business (sales, operations, and services) performance data to present data-driven reports and recommendations that guide the decision-making and actions of the business team, using graphics, visualizations, and other effective means to communicate findings clearly and concisely;
• Collect information to find improvement opportunities, including monitoring the impact of training;
• Make recommendations on how to improve results based on data analysis and a deep understanding of how our business model, product and processes work;
• Measure and monitor Indonesia OKR (objective key results)
• Manage multiple requests and prioritize report generation; and
• Drive all actions/initiatives that will unlock greater business opportunities.

Requirements

• Bachelor’s degree in Industrial Engineering, Business Administration, Finance, or Data Analytics
• Willing to work on-site in Jakarta;
• MUST HAVE strong business acumen with a proven 5+ years professional experience - it’s a plus if you are from financial institutions;
• MUST HAVE strong project management with a proven 3+ years track record
• Analytical thinking and Problem-solving skills to analyze data, identify inefficiencies, and propose data-driven solutions for improvement, and to work with large and complex datasets;
• Exceptional communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels in English and Indonesian;
• Plus: Advanced knowledge of SQL, Data visualization software (Hex, Power BI, Looker, Tableau), Excel and Google Sheets skills;
• Plus: Basic hands-on programming skills, added advantage to have one or more programming languages such as Java, Python, PHP, or similar;
• Must be detail-oriented, process-oriented, and comfortable working in a fast-paced environment; and
• Startup experience is a plus.