Business Operations

The role

We're scaling fast, and our biggest constraint on output is no longer headcount. It's leverage. Keeping our operating model bleeding-edge is a full-time job.

Every team at Metaview (Sales, CS, Marketing, Ops, Talent) hits bottlenecks and runs workflows that should be 10x faster with AI in the loop.

This is a builder role reporting to co-founder/CEO, deployed wherever the work is hardest and the commercial leverage is highest. You'll identify high-leverage workflows across our operations, diagnose what's holding us back, and ship AI-native solutions that transform how teams work.

Key ownership areas

• Identify the highest-leverage workflows that drive commercial outcomes within non-engineering teams (Sales, CS, Marketing, Ops, Talent), diagnose the constraints, and ship AI-native solutions that permanently change how the team operates.
• Set the bar for AI-native operating across the company: what good looks like, what tools to use, and what every team should expect from their own workflows in six months.
• Aggressively devise ways to use AI to create leverage within our top priority objectives, then turn any learnings into reusable patterns.
• Decide what to build in-house vs. what to buy.

What you bring

There's no single path to this role. What matters is that you're an AI-native builder, obsessed with figuring out how AI can and will change how we work, and leveraging that obsession for competitive advantage:

• You build with AI as your default mode, not as a novelty. Agents, automations, skills: you have things you've shipped that changed how real work gets done.
• Data and Commercials: You're a commercial athlete, capable of driving data analysis independently, and turning those insights into that winning tactics and ideas.
• Communication: World-class ability to keep technical and commercial talent aligned on what matters, and aware of what needs to happen.
• High throughput: You're able to make things happen at an ungodly rate, both through your own endeavour, and through the orchestration of a broader team.
• Hustle: You're all-in on doing the most impactful work possible. It's your top priority in life.