Original listing text, shown exactly as published by the company.
What You'll Do
Find the work, not just manage it
- Move through the organisation spotting what's broken, stuck, or about to become a problem and take ownership of fixing it, rather than waiting for it to land as a neatly-defined project.
- Diagnose root causes, not just symptoms, and bring clarity to ambiguous or chaotic situations.
- Make calls on what's worth doing, what can wait, and what to quietly kill.
Deliver, end to end
- Take initiatives from messy idea to landed outcome; on time, on budget, to scope - working across Clinical, Pharmacy, Tech, Logistics, Legal and Commercial teams.
- Bring just enough structure to keep delivery on track: A clear plan, named owners, critical-path, deadlines and visible progress, without drowning teams in process.
- Introduce project management methodology, like Agile, where it helps maintain pace. Where it would slow things down, leave it out.
- Track progress, manage risks, and unblock issues quickly to keep things moving.
Connect across the business
- Build strong relationships with stakeholders, keeping them aligned and informed without burying everyone in meetings.
- Bring people along on the journey: Make the case for change in plain language, win over sceptics rather than steamroll them and communicate clearly through the messy middle so new ways of working stick.
Make us better as we grow
- Leave the processes you touch faster and simpler than you found them.
- Build the delivery muscle of the wider team — and, over time, potentially a small team of your own.
- Champion delivery best practices (like Agile and Lean Six Sigma), helping the team work smarter as we grow.
- Optimise processes by applying Lean Six Sigma and continuous improvement principles to make our operations faster, smarter, and ready to scale.
- Get your hands dirty and bring a pragmatic, hands-on approach to getting things done in a fast-paced, sometimes scrappy scale-up environment.
What You’ll Bring
We're looking for an Implementation & Change Lead who runs towards those problems: someone who can walk into a messy, half-formed situation, work out what actually needs to happen and make it happen, often before anyone's asked.
- A genuine bias for action and a high degree of autonomy; you find the work, set your own direction, and don't wait to be told what to fix.
- A doer as much as a planner: You don't just oversee projects, you get your hands dirty to deliver them.
- A track record of bringing order to chaos in fast-moving, ambiguous environments.
- A strong, enthusiastic and strategic change communicator who tailors the message to any audience, makes a compelling case for why, and brings people on board rather than just informing them.
- Strong grasp of Agile and hybrid delivery models, and the ability to adapt them pragmatically. Certifications (Agile, PMP, PRINCE2, Lean Six Sigma) are nice-to-have but mindset matters more.
- Comfortable working with diverse stakeholders (clinicians, engineers, commercial teams, compliance).
- Comfort with everyday delivery and collaboration tools (e.g. Jira, Notion, Confluence, spreadsheets).
- 3-5 years’ experience as an Implementation & Change Lead in a fast-paced, high-growth environment (healthtech, medtech, SaaS, or other regulated industries a plus).
