Original listing text, shown exactly as published by the company.
Key Responsibilities
Strategic Leadership and Operational Excellence
- Serve as the senior operational leader for PPSNE’s clinical services enterprise
- Partner closely with the President/CEO and Executive Leadership Team to shape and execute organizational strategy
- Build strong cross-functional alignment through transparent communication, effective prioritization, and the ability to navigate complex decisions and difficult conversations with clarity and accountability
- Lead initiatives that expand access to care and improve operational performance across the organization
- Develop and implement scalable operational systems and processes that support organizational growth and sustainability
- Ensure alignment between strategic priorities, operational execution, and measurable outcomes
Clinical Operations Leadership
- Oversee operational performance across PPSNE’s health centers and virtual care services
- Ensure delivery of high-quality, patient-centered, culturally responsive care
- Partner with the Chief Medical Officer to ensure clinical quality, safety, compliance, and regulatory excellence
- Collaborate closely with the Vice President of Clinical Operations on staffing models, workforce optimization, and frontline operations
- Monitor and improve key performance indicators including patient access, patient experience, throughput, visit volumes, operational efficiency, and staff engagement
- Ensure strong coordination between clinical operations and support services
Growth, Innovation, and Access to Care
- Advance innovative models of care delivery, including integrated telehealth and in-person service models
- Identify opportunities for new service line expansion aligned with community needs and organizational mission
- Lead strategic initiatives focused on improving access, reducing barriers to care, and enhancing patient outcomes
- Drive implementation of transformative operational and clinical initiatives
- Identify opportunities to enhance PPSNE’s technology and digital infrastructure, in partnership with outsourced providers, ensuring solutions are cost-effective and support operational efficiency, data integrity, and patient access
Health Equity and Community Impact
- Champion PPSNE’s commitment to health equity across all operations and service delivery models
- Ensure that operational decisions and care models are informed by equity-centered practices and patient needs
- Advance initiatives focused on reducing disparities in health outcomes and improving access for underserved populations
- Build authentic relationships internally and externally to strengthen trust, collaboration, and community engagement
Organizational Leadership and Talent Development
- Lead and mentor high-performing teams across multiple operational and clinical support functions…
