Claims Adjuster II

Functions and Responsibilities

• 80% of time: Process queue contacts from the claims queues, email and or chat channels from dealers, repair facilities, sales/agents as well as internal and external customers.
• 10% of time: Process various requests from managers and lead adjuster. Correspond with various vendors throughout the claim adjudication process as needed.
• 10% of time: Other duties as assigned, delegated by management. Examples include; assisting in claim estimation or cost comparison utilizing vendors.

Basic Requirements

• Working knowledge of service contract, insurance or automotive industry
• Proficiency working within a claims or automotive type setting
• Excellent verbal and written communication skills and comfortable communicating with various stakeholders, both internal and external

Required Expereince

• 1-2 years of experience working within a fast-paced automotive, insurance or claims environment
• Some automotive experience, working within a service department as a technician, service writer, or warranty administrator

Required Education

• High school diploma or equivalent required
• Automotive training or experience preferred
• Some college preferred…