Clinical Field Specialist, CT - San Francisco Bay Area

Job Responsibilities

Assess the customer lifecycle and ensure the coronary CT program is optimized to set up customers for success.

Identify areas of improvement and make recommendations to enhance quality acceptance rates during customer onboarding.

Ensure customer has implemented any necessary changes to optimize use of Heartflow products on a continuous basis.

Conduct virtual and/or live training of technologists using various delivery methods, including product demonstrations, one-on-one, and group training sessions, to transfer knowledge on the use of Heartflow products in assigned geography.

Establish credibility and sustain strong working relationships with key stakeholders.

Ensure proper records (e.g. customer contacts, CT volume, engagement logs, training records, etc.) and documentation are input and maintained in Heartflow systems.

Capture customer feedback and participate in clinical discussions with customers and colleagues regarding Heartflow analysis on multiple products.

Maintain knowledge of the latest CT and Workstation technology innovations, training delivery methodologies, and training materials for effective training.

Build and execute on plans to proactively optimize customer performance and identify opportunities for improvement.

This is a remote position with up to 80% travel. Ability to take periodic on-call responsibilities

Skills Needed

Expert knowledge of cardiac CT is required

Teaching and industry experience are highly desirable

Strong communication skills and demonstrated success in building relationships

Educational Requirements & Work Experience

Associate degree in radiology, technology or related field required; Bachelor’s Degree preferred

Minimum 3 years cardiac CTA experience

Must have active ARRT Certification in CT or Board Certified in Radiology

A reasonable estimate of the base salary compensation range is $100,000-140,000 per year. This position is eligible for discretionary commission-based earnings.

Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.

Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals.

Heartflow has become aware of a fraud where unknown entities are posing as Heartflow recruiters in an attempt to obtain personal information from individuals as part of our application or job offer process. Before providing any personal information to outside parties, please verify the following: A) all legitimate Heartflow recruiter email addresses end with “@heartflow.com” and B) the position described is found on our careers site at www.heartflow.com/about/careers/.