Clinical Supervisor - OT

About the Role

The Clinical Supervisor role is a full time, exempt position and serves as a first-line clinical and operational leader for a team of treating Occupational Therapists. They provide day-to-day coaching, support, and supervision to ensure quality of care, therapist success, and client satisfaction. This role is also inclusive of oversight of clinical quality, and active involvement in performance improvement, client satisfaction, and strategic cross-functional initiatives. Clinical Supervisors are directly accountable for monitoring, managing, and driving key performance indicators (KPIs) to ensure team success and alignment with organizational goals. This role is also accountable for direct treatment commiserate with the needs of the organization, including recurring treatment, evaluation, and PTO coverage.

This position is highly dedicated to increasing and maintaining clinical excellence, while prioritizing bidirectional communication to ensure organizational priorities are successfully implemented.

Responsibilities

Supervisor Duties (35%)

OT Management

• Manage a team of OTs through regular one-on-one meetings focused on clinical coaching, skill refinement, mentorship, and career development.
• Ensure the OT team is confident and effective in navigating Expressable tools (Cue, Slack, Reach, Guru, etc.) and identify areas for improvement or training.
• Ensure team’s timely completion of Expressable internal/external training and compliance.
• Serve as a guide for navigating the knowledge-base for his or her team of OTs on Expressable’s policies, procedures and best practices.
• Manage and resolve clinical escalations in partnership with other organizational leaders as needed.
• Effectively communicate organizational information, ensuring comprehension and transmission of key messages for OT awareness and action.
• Host monthly team meetings to facilitate engagement and collaboration among OT base, with an emphasis on clinical excellence and the implementation of Expressable’s model of client care.
• Foster a positive and supportive environment by building strong relationships with treating OTs, and promoting a culture of collaboration, growth, and bidirectional feedback

Performance and KPI Ownership

• Own and track key performance indicators (KPIs) for assigned team members, including OT efficiency, quality of care, documentation compliance, and client satisfaction/engagement
• Analyze trends at the individual level to identify performance strengths and areas for improvement, collaborating with leadership based on data insights
• Identify and implement data-driven performance intervention, inclusive of standards goals, intervention plans, and counseling records

Communication and Team Engagement

• SServe as the primary contact for OTs on change communication, and encouraging productive feedback and improvement opportunities while simultaneously ensuring effective information comprehension and transmission.
• Engage in interdepartmental collaboration in support of Expressable strategy and initiatives
• Conduct first-round interviews of OT candidates to aid in continued growth of provider base

Direct Clinical Care (65%)

• Conduct evaluations and sessions with appropriate clinical caseload, flexibly with the needs of the organization.
• Model clinical excellence and maintain updated knowledge of best practices in the field

Qualifications

• Minimum 3–5 years of post-licensure clinical experience, including pediatric populations and telepractice.
• Demonstrated track record of delivering high-quality, evidence-based occupational therapy services.
• Experience supporting caregiver education and functional skill development (e.g., ADLs, sensory integration, motor development)
• Prior experience mentoring, coaching, or leading other clinicians required.

Education, Licenses and Certifications

• Master’s or Doctorate degree in Occupational Therapy from an accredited program.
• Active, unrestricted state licensure as an Occupational Therapist.
• Individual NPI number