Clinical Vendor Activation Manager

Knowledge, Skills, and Abilities

• Strong understanding of clinical protocols, trial execution, and start-up workflows.
• Prior vendor experience with the ability to discuss protocol clinical aspects with vendors.
• Skilled at guiding vendor partners and internal teams on protocol expectations, training, and procedures.
• Effective communicator of vendor requirements both internally and externally.
• Experience interacting with sponsors and their preferred vendor teams to review expectations and qualifications.
• Experience working with site networks; direct site-based experience strongly valued.
• Ability to negotiate and 'sell' Care Access’s value to vendor partners and sponsors.
• Experience interacting with investigators, clinical staff, and site teams to support operational decision-making.
• Strong cross-functional communication skills in a fast-paced, matrixed environment.
• Creative, outside-the-box problem solving with openness to brainstorming solutions.
• Proactive mindset with ownership, accountability, and focus on clinical quality.
• Ability to foresee risks based on historical knowledge, manage escalations efficiently, and follow up across governance structures.
• Data management skills for tracking KPIs, vendor performance, and escalation logs.
• Ability to hold vendors accountable to agreed timelines and deliverables.
• Capacity to effectively document historical vendor performance and leverage it for future pipeline planning.
• Experience creating and implementing new processes based on role and company needs.
• Experience reviewing, interpreting, and providing feedback on vendor contracts, including identifying risks, obligations, and compliance requirements.
• Proven ability to manage the full lifecycle of vendor contracts, from negotiation through execution, renewal, and termination.

Certifications/Licenses, Education, and Experience

• Bachelor’s degree in life sciences, healthcare, nursing, or related field (advanced degree preferred).
• 3–5 years of experience in clinical operations, vendor management, or clinical trial start-up.
• Prior vendor-facing experience within clinical trials required.
• Familiarity with vendor qualification systems, contracting workflows, and site activation processes.
• Experience in SSU, Clinical Project Management, or Vendor Oversight strongly preferred.
• Proficiency with CTMS, clinical portals, and project tracking tools.

Mandatory Employer Disclosures

Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.

Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.

Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.

Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.

Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.