Commercial Analyst

Main Duties

• Generate, review, and validate fulfillment billing data for accuracy and completeness.
• Reconcile operational transactions against contract terms and pricing.
• Investigate and resolve billing discrepancies in a timely manner.
• Identify opportunities to improve and automate billing processes.
• Monitor billing cycle performance and proactively address risks that may impact invoice timeliness.
• Review customer contracts, pricing schedules, and commercial agreements to ensure accurate billing implementation.
• Identify and implement process improvements to increase efficiency and accuracy in billing workflows.
• Support and drive automation initiatives to reduce manual effort and improve scalability.
• Develop and maintain dashboards and reports for billing visibility and performance tracking.
• Analyze data trends to generate insights that support decision-making and operational improvements.
• Investigate and resolve customer billing inquiries and disputes in a timely manner.
• Conduct root cause analysis for recurring billing issues and implement preventive measures.
• Collaborate with internal stakeholders to gather supporting documentation and evidence for dispute resolution.

Qualifications

• A Bachelor's degree in Finance, Accounting, Business Administration, Economics, Supply Chain, Engineering or a related field.
• 2–5 years of experience in billing operations, revenue operations, commercial finance, fulfillment operations, or similar analytical roles
• Exposure to logistics, e-commerce fulfillment, supply chain, or 3PL environments preferred
• Experience with customer contracts, pricing models, and end-to-end invoicing processes
• Strong analytical and problem-solving skills with ability to interpret complex data and generate insights
• Ability to manage multiple priorities and work in a fast-paced environment
• Strong stakeholder management and cross-functional communication skills
• Experience with ERP, CRM, billing, or warehouse management systems is an advantage
• Ability to interpret commercial agreements and translate them into operational processes
• Process-oriented mindset with focus on continuous improvement and automation…