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A hybrid role at Octopus Energy Group.
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Original listing text, shown exactly as published by the company.
We want people to join Octopus EV, look at our potential new products that we can release in the market and think how we can introduce them.
We still need to remain compliant with FCA, consumer duty etc. but we have a bias for action here, and want people excited to drive our product offering forward.
You’ll work with teams (Risk and Compliance, Sales, Product, Ops) who are experts in their fields but often new to Financial Services— your job is to translate the "why" behind the rules and help us build better products and processes because of them.
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Commercial Guardrails: Own the "rules of the game" for our consumer products. You’ll ensure our contracts (Consumer Hire Agreements) and T&Cs are current, compliant, clear, and commercially sound.
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Problem Solving: Tackle "edge case" customer issues and business incidents. You won't just fix the immediate problem; you’ll build the automation or process to ensure it doesn't happen again.
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Internal Consultant: Act as the first point of contact for the business on FCA-related questions. You’ll help Marketing with promotional approvals and Sales with "how-to" guidance for complex customer journeys.
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Product Evolution: Work with Legal and Product teams to launch new features, ensuring we follow a "product governance" path that is fast but compliant.
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Background: Experience in a Fintech, financial services startup, or a fast-scaling regulated business in a similar role. You have played a key role in launching or growing new products in a regulated context.
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Mindset: You want to play a part in the transition to zero-carbon driving. You don’t just identify problems that are to be solved, you solve them too either yourself or working with wider team
This is an individual contributor role, reporting into the Head of Consumer.
What you'll need
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A generalist: You are comfortable jumping from a legal contract review to a data-heavy reporting or analysis task, then into a training session for the sales team.
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Tech-first approach: Whilst not a developer, you default to tech based solutions, automations and AI workflows, rather than manual processes.
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Commercial and pragmatic: You view regulation as a framework for building trust and quality whilst making progress at pace. You find ways to say "yes, if..."
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Effective communicator: You can distill complex rules and principles into simple instructions or operating procedures for people new to financial services.
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Bias to action: You thrive in a fast-paced scale-up environment with a strong bias to action.
Why else you'll love it here
Things to note
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🤖 We use AI to help us assess applications fairly and objectively. We’re totally fine with you using AI as a tool to help prepare too. That said, when we get to the interview and assessment stage, we’re really interested in hearing your unique perspective and real-world stories. That’s the stuff we can’t get from a bot or a prompt!
Octopus Energy Group
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70 open roles on Sydicom
Octopus Energy Group is an international energy and technology company. They are a prominent supplier of renewable electricity and gas, and also develop advanced energy technology platforms.
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