A on-site role at Cox.
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Original listing text, shown exactly as published by the company.
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Maintain positive client relationships through timely communication, issue resolution, and proactive service.
Vehicle Processing & Documentation
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Verify and process all required vehicle documentation including titles, condition reports, invoices, repossession packets, and floorplan information.
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Ensure accuracy of vehicle data in auction systems (e.g., VIN, mileage, announcements, disclosures).
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Track title status, communicate delays, and coordinate with internal Title Department to resolve issues.
Sale Day Operations
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Prepare commercial sale lists, vehicle run order, and lane assignments.
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Support Auction Day activities, including bidder check-in, block support, and post-sale reconciliation.
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Assist with post-sale processes such as arbitration paperwork, sale confirmation, and “no-sale” follow-up.
Reporting & Inventory Management
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Maintain and distribute weekly/monthly reports to commercial clients and management.
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Monitor inventory movement, floorplan aging, and pending action items.
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Research discrepancies and work with internal teams to ensure accurate inventory status.
Administrative & Cross-Functional Support
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Maintain electronic files, internal records, and client communication logs.
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Work closely with Operations, Titles, Accounting, Transportation, and Sales teams to ensure seamless service delivery.
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Assist management with special projects, audits, and process improvement initiatives.
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High School Diploma/GED and 3 years’ experience in a related field.
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OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
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OR 5 years’ experience in a related field
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Previous experience in automotive, auction, fleet management, logistics, or related administrative roles.
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Strong organizational skills with the ability to manage multiple priorities.
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Excellent verbal and written communication skills.
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Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
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Ability to work under pressure in a fast-paced auction environment.
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High level of accuracy and attention to detail.
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Experience with auction management software (e.g., ASI, Auction Edge, AutoIMS, DRIVIN, etc.).
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Knowledge of title processing and vehicle remarketing operations.
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Prior experience supporting commercial accounts or B2B clients.
Working Conditions
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Full-time position with occasional overtime during peak times or sale days.
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Must be able to work in an office environment and on the auction lot as needed.
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May require walking, light lifting, and working in varying weather conditions on sale days.
Drug Testing
To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Cox
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Cox is a diversified company known for its telecommunications, automotive, and media operations. It provides internet, video, and voice services, and offers digital marketplaces and business solutions for the automotive industry.
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