Compliance Operations Associate

What You'll Do

• Oversee customer onboarding and screening, owning due diligence on businesses and individuals in order for them to use Kota, covering multiple regulated entities
• Build out transaction monitoring setup, particularly as we grow payment flows to support new customer journeys while maintaining robust compliance
• Build our and improve standard operating procedures across KYC, TM and screening to align with regulatory requirements and company risk appetite
• Collaborate with second line of defence on investigations, escalations and reporting to authorities
• Support compliance-related audits, outlining our processes and providing all required materials to achieve excellent outcomes
• Drive process optimisation and automation, mapping existing workflows and identifying opportunities for improvement, collaborating with product and engineering teams to implement these

What We're Looking For

• 4+ years of experience in KYC/onboarding operations at a fintech or insurtech business
• Strong attention to detail. You can dive into complexity and have the ability to spot and escalate red flags
• Builder mindset. You are capable and willing to build processes across compliance operations
• Data skills. You are comfortable working with larger data sets and using them to drive insight
• Clear written communication skills. You thrive when working with different stakeholders
• Comfort working in fast-paced environments. You are comfortable with ambiguity and evolving processes
• Bias for action. You prefer to drive things to completion and achieve results
• Customer-first mentality. Our customers are at the heart of what we do and everything we build contributes to industry-leading outcomes for them