Original listing text, shown exactly as published by the company.
Key Responsibilities
- Construction Oversight & Brand Compliance
- Review and approve construction documents and drawings to ensure alignment with JETSET design and brand standards.
- Monitor construction progress by attending OAC calls, reviewing construction progress photos, schedules, and milestone reports and visiting active job sites during buildoutsIssue construction closeout letters and follow up on any outstanding compliance issues post-opening
- Ensure all design standard are upheld during construction phase
- Internal Coordination & Reporting
- Maintain clear communication between construction project stakeholders and internal teams, including real estate, operations, training and marketing
- Keep internal teams apprised of critical construction milestones (e.g., permit submissions, build start, inspections, completion, opening)
- Ensure internal reporting tools are consistently updated with accurate construction status and projected opening dates
- Coordinate internal millwork and equipment package tracking and invoicing.
- Documentation & Process Management
- Provide any feedback or lessons learned that can be incorporated to the Design & Construction Manual
- Collaborate with architects and design consultants to apply brand updates across evolving franchise needs and new design solutions
- Assist with the evaluation and onboarding of source-restricted vendors for signage, millwork, and architectural services
- Franchisee Support Responsibilities
- Guidance and Feedback: Help franchisees navigate construction compliance processes by providing feedback, resources, and support to ensure success
- Collaborate with the Studio Support team to audit facility compliance and ensure brand standards are met across the entire studio network
- Issue Resolution: Assist franchisees in resolving construction-related issues, especially when brand standards are at risk
- Periodic Updates: Provide updates to architecture and design consultants based on feedback from audits or site visits
- Redirecting Support: Be available to redirect franchisees to appropriate resources or departments when additional support is needed
- Vendor Management Responsibilities
- Vendor Compliance: Maintain roster of source-restricted vendors for signage, millwork, and architectural services while ensuring they meet brand standards
- Contract Oversight: Ensure all third-party vendors deliver on their contracts and adhere to JETSET’s processes.
- Coordination: Collaborate with architects and design consultants to apply brand updates across evolving franchise needs
What You Need to Be Successful
- Detail-Driven Mindset: A passion for quality, design, and brand integrity with an eye for ensuring every buildout matches the JETSET aesthetic
- Proactive Communicator: Ability to keep multiple stakeholders aligned and informed, often across time zones and at different project stages
- Structured & Organized: Capable of tracking dozens of concurrent construction projects, document reviews, and compliance follow-ups with accuracy
- Collaborative: A team player who works well across internal departments (real estate, ops, marketing) and with external project teams
- Decisive & Resourceful: Able to assess construction plans quickly, identify potential risks to brand standards, and execute effective solutions
- Startup Experience (Desired): While not required, experience in a startup environment would be beneficial due to the dynamic nature of scaling operations and managing multiple stakeholders simultaneously
Requirements
- Bachelor’s degree in Construction Management, Architecture, Design, or a related field
- 5+ years of experience managing construction review processes in a franchise or multi-unit retail/hospitality setting
- Working knowledge of construction processes, permitting workflows, and buildout timelines and CAD
- Experience reviewing architectural plans, signage proposals, and vendor submittals
- Excellent verbal and written communication skills
- Available to travel to active and prospective construction sites
- Experience in a franchise system or brand with strict design standards preferred
Travel & In-Office Requirements
- This is a hybrid role with regular on-site presence at the HQ office in Miami, FL of up to 4 days per week.
- The role also requires up to 15% travel to franchise locations.
