Country Manager – Coins EU

Key Responsibilities

• Market Strategy & Expansion
• Define and execute Coins EU’s go-to-market strategy for key EU countries
• Identify and prioritize market opportunities across user segments (retail, OTC, merchant)
• Support expansion into new jurisdictions in alignment with product and compliance readiness
• Business Growth & Partnerships
• Drive user acquisition and retention through localized campaigns and partnerships
• Build and manage relationships with key ecosystem partners: payment providers, banks, fintech platforms, and associations
• Collaborate with marketing, product, and business teams to localize and optimize product offerings for EU users
• Operational Execution
• Oversee daily operations in the region, ensuring high service quality and efficiency
• Coordinate with customer support, fraud/risk, and engineering teams to resolve local issues and improve user experience
• Track and report on KPIs, market performance, and operational bottlenecks
• Leadership & Representation
• Represent Coins EU to regulators, business partners, and public stakeholders (excluding regulatory filings)
• Act as a cultural and strategic bridge between EU operations and global HQ
• Lead, mentor, and grow a local cross-functional team as needed

Requirements

• Based in the EU with authorization to work in the region
• 5+ years of leadership experience in fintech, digital assets, financial services, or tech
• Proven track record in launching or scaling products across EU markets
• Familiarity with European financial services regulation and competitive landscape
• Excellent interpersonal and stakeholder management skills
• Fluent in English; additional EU languages are a strong plus

Preferred Qualifications

• Background in commercial operations, business development, or general management
• Experience in crypto exchanges, digital wallets, neobanks, or payment systems…