Original listing text, shown exactly as published by the company.
What You Bring to Expressable
- High school diploma or equivalent required
- Hands-on experience completing and submitting credentialing and enrollment applications for commercial payers, medicaid, and medicare
- Experience maintaining provider files and ensuring compliance with payer and regulatory requirements
- Prior experience working directly with providers to collect, validate, and update credentialing information
- Familiarity with auditing provider data across multiple systems and resolving discrepancies
- Experience following up with payers regarding application status, re-credentialing, and demographic updates
- Exposure to denial resolution or authorization issues related to credentialing strongly preferred
- Proficiency with credentialing platforms and databases
- Strong working knowledge of payer credentialing and enrollment workflows
- Comfortable navigating payer portals and researching payer-specific requirements
- Experience with electronic document management and maintaining compliant provider files
- Proficient with standard office productivity and collaboration tools (Docs/Word, Sheets/Excel, email, shared drives, etc.)
KEY COMPETENCIES
In addition to the competencies associated with our core values of empowerment, integrity, innovation, collaboration, and diversity, the Financial Clearance Coordinator should possess the following key competencies.
- Detail Orientation & Quality Control: Maintains a high level of accuracy across provider data, documentation, and submissions; proactively audits information across systems to identify and correct discrepancies; prevents downstream denials or delays through careful review and validation.
- Process Management & Follow-Through: Manages multiple applications, re-credentialing cycles, and deadlines simultaneously; follows up consistently with payers and internal partners to drive work to completion; documents actions and status clearly to ensure continuity and visibility.
- Provider & Stakeholder Communication: Communicates clearly and professionally with providers to obtain complete and accurate information; sets expectations around timelines and requirements to reduce friction and rework; serves as a reliable point of contact for credentialing-related questions.
- Problem Solving & Issue Resolution: Researches payer processes to resolve credentialing, enrollment, or demographic issues; investigates denials or authorization problems tied to credentialing status; escalates appropriately and proposes practical, compliant solutions when barriers arise.
Physical Requirements and Work Environment
This is a sedentary, remote position that primarily involves working at a computer or tablet for telecommunications and documentation. The role requires the ability to remain seated for extended periods, operate standard office equipment, communicate effectively via video and audio platforms, and review electronic information. Occasional light lifting of up to 10 pounds may be necessary. Work is performed in a home office environment with minimal exposure to environmental hazards.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
