Original listing text, shown exactly as published by the company.
Responsibilities
- Monitor and analyze transactions of "Credit Line/Credit Card" for potential fraudulent activity, ensuring compliance with the fraud prevention strategies and procedures.
- Investigate and resolve reported fraud cases from "Credit Line/Credit Card", ensuring timely and accurate documentation.
- Develop and implement fraud prevention strategies and procedures.
- Collaborate with the customer service, product, engineering and operations teams from other countries, to address and mitigate fraud risks.
- Conduct regular fraud risk assessments and provide recommendations for improvement.
- Prepare and present detailed reports on fraud trends and prevention measures when requested.
- Collaborate with Product, Sales, Customer Support, etc… Teams to address and mitigate fraud risks.
- Assist in training and educating team members on fraud prevention and detection.
Qualifications
- Minimum of 1 year of experience in "Credit Line/Credit Card" fraud prevention, anti-fraud processes, fraud examination preferably within the financial services industry.
- English level required: Advanced (C1 or higher). Candidates must be able to communicate fluently, both verbally and in writing, in professional and technical contexts.
- Basic knowledge of SQL – ability to understand and write simple queries (e.g., SELECT, JOIN, WHERE)
- Completed Technical or partially university studies in related areas such as Business Administration,
- Communications or similar.
- Knowledge of regulatory requirements and compliance standards in the country.
- Basic analytical, problem-solving skills and sense of autonomy to carry out delegated tasks, taking full ownership of their own projects.
- Proficiency in using fraud detection software and tools.
- Strong learning aptitude.
30 days of end-of-year bonus
20 vacation days.
50% vacation premium.
13% savings fund.
$2,000 MXN in monthly grocery vouchers (vales de despensa).
$2,000 USD annual benefit for co-working travel.
$2,000 USD annual benefit for professional development.
