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About The Role
We are looking for a Culture & Internal Communications Manager to strengthen how information, decisions, and leadership intent are communicated across the organization. This role ensures clarity, consistency, and alignment in internal messaging – especially during periods of change or complexity.
You’ll report to our Head of Culture and work closely with C-Level leaders to translate strategic intent into structured, clear communication and to support effective information flows across teams.
What You'll Do
- Partner with senior leadership to craft ad-hoc and recurring internal communication.
- Translate strategic decisions into clear, structured, and cascaded messaging.
- Manage Emma’s communication efforts across multiple offices and regions: Frankfurt, Manila, Lisbon and Mexico City.
- Ensure communication is accurate and considers both informational and emotional impact.
- Own the people survey as a product, from design to communication of results.
- Identify themes and patterns in qualitative feedback of people's surveys.
- Project manage Emma’s Internal communication and culture related projects.
- Own and improve key communication formats.
Who We're Looking For
- You have a Bachelor's/Master’s Degree in Marketing, Business Administration, HR, Communication or related field.
- You bring 4+ years of professional experience in Internal Communication, Change Management, Public Affairs or other similar areas.
- Experienced and/or comfortable working closely with senior leadership and C-level executives.
- You can break down complex problems, identify patterns, and turn insights into clear, actionable steps.
- Excellent communication skills in English, both written and verbal.
- Motivated by shaping narratives, not just drafting messages.
