A remote Customer Success role at Instrumentl.
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Original listing text, shown exactly as published by the company.
We’re hiring a Customer Success Manager, reporting to the Manager, Customer Success, to own the post-sale journey for a portfolio of nonprofit and grant-writing customers: onboarding, engagement, retention, and expansion. You’ll build the relationships and playbooks that turn customers into advocates as we scale our CS function for a fast-growing base. If you want to own outcomes end-to-end at a mission-driven, hypergrowth startup, this is the seat.
Own the customer relationship
Drive adoption and account health
Partner and advocate
Required
Instrumentl
YC S16Customer Success
21 open roles on Sydicom
Instrumentl is a SaaS platform that helps social enterprises discover, track and win grant funding. We force multiply the nonprofit sector's ability to deliver impact. >100% YoY growth, cash flow positive. Feel good about the work you do, join us: www.instrumentl.com/careers
Source: Y Combinator