Customer Success Manager - Colombia

What we expect from you

• A university degree in Business, Marketing, Engineering, or related fields, MBA preferred
• 2+ years relevant work experience in customer-facing customer success, account management, or strategic consulting organization. SaaS experience is a benefit.
• Strong communication skills in both writing and speaking (English & Spanish)
• High sense of responsibility and accountability
• Strategic thinking with excellent project management skills
• To be customer-oriented and able to establish a robust relationship with the assigned customer base
• To be self-motivated, a proactive teammate with innovative ideas to improve customer loyalty and adoption