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A remote Software Development role at Extend Your Team. At least 2 years (and above) of experience under a US Loan or Mortgage account handling various document review and verification tasks

Keywords this role’s ATS scans for

Sydicom tailors your CV and cover letter to match these.

CommunicationProblem solving

Level

Mid-level

Work

Remote

Focus

Software Development

Pay

Est. $96k-$132k/yr

How Sydicom helps: we read this listing’s requirements and tune your CV and cover letter to the keywords its ATS (Ashby) is scanning for, wherever you are, then help you apply.

Related roles

Original listing text, shown exactly as published by the company.

Responsibilities

Responding to customer queries in a timely & effective manner via ZenDesk or other customer support tools
Documenting & logging issues (as well as customer compliments & complaints)
Working with customers to help them go through our application flow when required
Tracking customer experiences across online & offline channels using logs, dashboards, and CRM systems

Qualifications

At least 2 years (and above) of experience under a US Loan or Mortgage account handling various document review and verification tasks
Experienced in customer-facing roles in a loan or mortgage account
Superb communication, collaboration, and problem-solving skills.
Proficiency, speed, and accuracy in written communication.
Fluency, clarity, and good diction in English
Great organizational skills & time management abilities…

Customer Support Specialist - Originations Backend L1

Responsibilities

Qualifications

About Extend Your Team

About Extend Your Team