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Be the voice of our data partners

Own relationships with a portfolio of data partners, serving as their primary contact and advocate within Clay.
Build trusted relationships through regular communication, quarterly business reviews, and proactive outreach.
Deeply understand each partner's business model, product roadmap, growth goals, and challenges.

Drive partner success and satisfaction

Monitor partner health metrics including usage, data quality, customer satisfaction, and commercial performance.
Identify opportunities to help partners grow their business through Clay — more visibility, better positioning, co-marketing opportunities, or product improvements.
Troubleshoot partner issues quickly, coordinating across internal teams to resolve technical, commercial, or operational challenges.

Advocate internally for partner needs

Translate partner feedback into actionable insights for Product, Engineering, and leadership teams.
Champion partner priorities in internal discussions, ensuring their perspectives are heard in product roadmaps and strategic decisions.
Work with Product and Engineering to improve partner integrations, data presentation, and the overall partner experience.

Enable partner growth through Clay

Help partners understand how customers are using their data, what's working well, and where they can improve.
Coordinate co-marketing opportunities, case studies, webinars, and other initiatives that drive value for partners.
Share performance insights and best practices to help partners optimize their data quality and coverage.

Ensure operational excellence

Track and report on partner performance, satisfaction scores, and engagement metrics.
Manage contract renewals and commercial discussions in partnership with leadership.
Maintain partner documentation, communication cadences, and relationship management systems.

What You'll Bring

3-5 years of experience in partnership management, account management, customer success, or business development, preferably in B2B SaaS or data/API companies.
Strong relationship-building skills with the ability to build trust and credibility with external partners.
Excellent communication and interpersonal skills — you can translate technical concepts for business stakeholders and business needs for technical teams.
Experience working cross-functionally with Product, Engineering, Marketing, and other internal teams.
Problem-solving mindset with the ability to navigate ambiguity and prioritize competing needs.
Data-driven approach to measuring partner health and identifying opportunities for improvement.
Empathy and advocacy — you genuinely care about partner success and can be their champion internally.
Comfort in a fast-paced, high-growth environment where priorities can shift quickly.

Data Partnerships

About Clay Labs