A hybrid role at Match Group.
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Original listing text, shown exactly as published by the company.
We are looking for a Data Privacy Specialist to join our newly established Data + Privacy Operations team within the Critical Response & Enterprise Risk function. In this role, you will own the operational handling of sensitive privacy and security requests submitted by users, regulators, and internal stakeholders — including Data Subject Access Requests (DSARs), data deletion requests, privacy law inquiries, and security-related claims.
You'll bring strong analytical thinking and operational rigor to ensuring our responses meet global regulatory requirements and internal compliance standards. You'll also play an active role in improving the workflows, documentation, and tooling that help us scale our privacy operations responsibly.
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Own Privacy Request Handling: Manage and resolve user-initiated DSARs, data deletion requests, and other privacy-related inquiries end-to-end — from identity verification and data validation to case documentation and escalation to Match Group Privacy when required
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Ensure Regulatory Compliance: Process requests in alignment with global privacy regulations including GDPR, Brazil LGPD, and CCPA/CPRA, monitoring deadlines and maintaining consistent handling standards to mitigate legal, regulatory, and reputational risk
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Drive Cross-Functional Collaboration: Partner closely with Privacy, Legal, Data Engineering, and Security teams to investigate and resolve complex requests, escalating cases involving potential security breaches or regulatory complaints as needed
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Maintain Queue & Risk Management: Manage incoming DPS tickets while maintaining SLA compliance, prioritizing high-risk requests, and proactively flagging risks or backlogs to leadership
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Improve Operations at Scale: Identify opportunities to streamline workflows, improve tooling, and automate processes — while maintaining and updating internal knowledge bases and procedural documentation
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Contribute to Organizational Insight: Develop deep knowledge of internal data pipelines, privacy policies, and safety systems, and provide leadership with operational insights on trends, emerging risks, and process improvements
Match Group
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Match Group, Inc. is an American internet and technology company headquartered in Dallas, Texas. It owns and operates the largest global portfolio of popular online dating services including Tinder, Match.com, Meetic, OkCupid, Hinge, Plenty of Fish, Azar, and other dating global brands. The company was owned by IAC until July 2020 when Match Group was spun off as a separate, public company. As of 2019, the company had 9.3 million subscribers, of which 4.6 million were in North America. Japan is the company's second largest market, after the United States.
Source: Wikipedia