Original listing text, shown exactly as published by the company.
About the role
We are hiring a Chief of Staff to act as the DS Director's right hand, with full visibility across a fast-scaling Data Science and Credit Risk organisation that builds and runs the decisioning, pricing and credit models behind every Abound product - across multiple verticals and markets.
This is a high-impact role for someone early in their career who is exceptionally curious and operates with real autonomy. You won't be handed a playbook. You'll be handed context, access and a mandate - and trusted to figure out the rest.
Your mission is simple: make sure that the DS and Risk team is
- working on the right business priorities, and understanding the business impact
- delivering at pace without introducing unnecessary bureaucracy
- operating with great discipline and consistency (incl. change controls, reporting and communication)
What you'll be doing
Execution & follow-through
- Maintain the single trusted view of all DS and Risk work across product verticals: status, owners, risks, dependencies
- Chase blockers, connect people who should be talking, and make sure commitments actually land
- Surface problems early and drive them to fast resolution
Model & system health
- Build and run the monitoring layer across our model estate: performance drift, stability, data quality, alerting
- Define and run the rituals that catch problems early: model health reviews, incident follow-ups, documentation checks
- Coordinate model deployments and bug fixes, and monitor the health of our services and decisioning APIs day to day
- Dig into anomalies yourself first, then pull in the director or senior scientists when a judgment call is needed
Operating cadence
- Run the core operating rhythm of the DS organisation: planning cycles, delivery reviews, team learning forums
- Manage the change control process, including
- make sure senior stakeholders (e.g. DS Director, Head of Credit Risk, CRO) explicitly approve material changes to decisioning models
- monitor post-change impact vs. expectation by working with the team
- Prepare crisp, decision-ready material for the DS Director, the CRO and exec team
Cross-team execution
- Manage dependencies across DS verticals, credit risk, engineering, product and compliance
- Help run prioritisation so trade-offs across products are made deliberately, not by accident
Organisation
- Run the DS hiring engine end to end: pipeline tracking, interview quality, and onboarding that gets new joiners productive fast
- Help scale the team's knowledge sharing, documentation and ways of working
- Support the performance management process
DS Director leverage
- Reduce the Director's overhead on coordination, tracking and follow-up
- Create space for focus on credit strategy, model innovation and the team
- Be a thought partner on whatever matters most that month
Who you are
- 2-4 years in a quantitative, analytical or operational role - data science, analytics, management consulting, fintech, or similar
- Ideally, someone who managed projects end-to-end, e.g. an engagement manager in a consulting firm
- Genuinely curious about how lending and credit models work: you don't need to have built one, but you'll want to understand ours, and you're comfortable enough in SQL/Python to look at the data yourself
- Demonstrably autonomous: you can point to things you started, built or fixed without being asked
- Ruthlessly organised and a clear writer: you turn chaos into structure and never drop a thread
- Low ego, high ownership: equally happy presenting to the exec team and fixing an interview scheduling mix-up
You are curious but structured, ambitious but humble. You earn authority by being consistently right and useful, not by title.
