Director, Fund Administration (Accounting)

What you’ll do Team leadership and management

• Responsible for staffing and capacity management, including working with the leadership team to forecast hiring needs
• Hire, onboard and train a team of varying experience level individual contributors as well as managers on general fund accounting and internal procedures and guiding the team through the proficiency certification process
• Conduct formal performance reviews and provide coaching and feedback to direct reports throughout the year
• Responsible for ensuring team satisfaction as assessed by our bi-annual employee engagement survey; design and execute on initiatives to improve team satisfaction following each survey
• Partner with the enablement team to enhance the training process and learning content

Client service and fund accounting delivery

• Responsible for fund administration service delivery, including assessing customer health, ensuring that deliverables are presented accurately and on time and that the team is conducting activities within our defined scope of work
• Responsible for ensuring collection on invoices to customers and timely maintenance of contracts with customers
• Serve as internal escalation point for challenging customer situations and complex accounting questions from the team
• Identify and execute on initiatives to improve team efficiency and productivity, including collaborating with our Product Team on technology and automation improvements
• Maintain strong controls around deliverables and identify how our controls should evolve as the team scales
• Oversee the year-end audit process
• Identify out-of-scope requests from clients and collaborate with Marketing, Product and Investor Services to scope new service offerings

Qualifications

• 12+ years of fund accounting experience in private equity, venture capital, real estate, and/or hedge funds. Experience working at a fund administrator is required
• 5+ years of experience hiring, managing and developing a team of fund accountants, inclusive of managing a team of entry level fund accountants
• Passion to develop and train entry level talent and providing coaching to ensure they are successful in their role
• Possess strong client and relationship management skills to drive outcomes and meet customer needs
• Operational mindset with a strong focus on building repeatable, scalable processes
• Excellent written and verbal communications skills
• Skilled at building relationships at all levels of the organization
• Comfort with ambiguity; self-starter and entrepreneurial; inclusive attitude

At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications.

CompensationCompensation for this position includes a base salary, bonus, equity, and a variety of benefits. The U.S. base salary for this role is $180,000-200,000 USD. The Canadian base salary for this role is $170,000-$190,000 CAD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in Canada, and offer competitive local pay and benefits. Your recruiter can provide further details.