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A remote Engineering Leadership role at Pleo. A strong RevOps or sales operations spine, you have owned the commercial engine, not just operated adjacent to it
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Original listing text, shown exactly as published by the company.
We are looking for a Director, GTM Operations Manager to own the operational engine that drives our go-to-market performance across Europe. This is a senior, high-impact role sitting at the intersection of data, process, people, and commercial strategy - reporting directly to the CRO and operating as a key partner to Sales, Marketing, and Customer Success leadership
We have a strong foundation: a retained team with real capability in revenue intelligence, CX operations, and marketing operations, and a clear strategic agenda as we push into the upmarket segment. What we need now is an orchestrator - someone who can bring rigour and coherence to how the function operates, close the gaps that exist, and position RevOps as a genuine strategic partner to the business rather than a back-office support function
This is not a role for someone who needs a clean slate and defined processes to work from. It is a role for someone who thrives on building order from ambiguity and has the commercial instincts and operational credibility to earn trust quickly with a demanding GTM leadership team
Who you’ll be working with and reporting toYou will report directly to the CRO and work as a peer to the VP Commercial, VP CX, and VP Marketing. You team includes:
You will also work closely with Engineering on the GTM technology stack with Finance and Data on planning cycles and commercial reporting
Revenue IntelligenceHow Pleo understands its own revenue. You will ensure the function generates insight, not just reports, on pipeline health, forecast accuracy, win/loss patterns, LARR and FNRR trends, and segment performance. This capability exists to give the CRO, CFO, and board early warning and clear direction. Critically, you will own the forecast methodology itself, not just the numbers that come out of it. You will design the models the CRO presents to the board, make them defensible, and evolve them as the business changes. You will build on existing foundations here and raise the bar on analytical depth and decision-quality output.
GTM Architecture & AIThe strategic design layer of how Pleo goes to market. This covers segmentation, ICP definition, territory and coverage design, capacity planning, and the embedding of AI natively into the GTM motion. This is currently the most significant gap in the function and will be a priority for you — either owning it personally or making the right hire quickly. The right approach here is systems thinking, not just process management. We expect agentic AI automation to be your first instinct before adding headcount — the Director who succeeds in this role will be someone who sees AI as a design input, not a feature to add later.
Field OperationsThe day-to-day operational engine for the sales and partner organisation. You will own sales process governance, CRM hygiene, quota and territory management, pipeline discipline, and the operational cadence that keeps the field running effectively. A Field Operations lead hire is a near-term priority. Done well, this capability is invisible to the field — friction disappears and deals move faster.
EnablementThe capability that makes the GTM org more effective over time. You will own onboarding, skills development, playbook creation and maintenance, and the feedback loop between what the field needs and what it receives. Enablement at Pleo should be sharp and field-embedded — focused on landing our upmarket ICP with AEs, equipping CSMs to manage larger accounts, and keeping the SDR motion tight. Quality over volume.
Please note: We can hire on a hybrid or in-person set-up in any of the locations listed on the advert but you will need to be physically based in the country of your choice with a valid right to work. We are unable to offer visa sponsorship for this role in any of the listed locations.
Pleo
Engineering Leadership
37 open roles on Sydicom
Pleo is a fintech company that provides smart company cards and software for spend management. Its platform helps businesses automate expense reports and gain control over employee spending. Pleo aims to simplify financial management for modern companies.
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