Director, Talent Acquisition Operations & Enablement

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:Hims & Hers is scaling fast and our Talent Acquisition function needs to operate like the competitive advantage it is. Reporting to the VP, Talent, you will own the end-to-end infrastructure that powers how we attract, engage, and hire: the systems, processes, data, sourcing capability, and employer brand that make great recruiting possible at scale. This is a senior operational leadership role for someone who thrives at the intersection of strategy and execution.

You Will

• Lead all recruiting operations across the full hiring lifecycle; owning process design, coordination, SLAs, and operational standards that create a consistent, high-quality experience for candidates and hiring teams
• Own and optimize the TA technology stack, driving adoption, data integrity, and continuous improvement across all recruiting systems and integrations
• Manage all TA vendor relationships—job boards, sourcing tools, background check providers, and staffing partners—including contract negotiations, performance management, and budget accountability
• Lead the talent sourcing function, building proactive pipeline capability across priority hiring segments and scaling offshore sourcing as a cost-effective complement to the domestic team
• Build and deliver recruiter and hiring manager enablement programs. Examples include training, playbooks, and toolkits that raise the quality and consistency of every hire
• Provide strategic direction and oversight to the Employer Brand function, leading the build-out of Hims & Hers’ employer brand presence across content, career site, and candidate communications
• Define and own TA analytics and reporting—translating pipeline, source, and efficiency data into insights that drive decisions for the team and senior leadership
• Lead, develop, and scale a high-performing team spanning operations, coordination, sourcing, and employer brand, fostering a culture of ownership, innovation, and continuous improvement

You Have

• 10+ years of experience in Talent Acquisition, with meaningful leadership responsibility across recruiting operations, systems, or enablement
• A proven track record of building and scaling TA infrastructure—processes, technology, and programs—in a high-growth, distributed environment
• Deep familiarity with the TA technology landscape and demonstrated experience owning an ATS and driving system adoption across a recruiting organization
• Experience managing TA vendor relationships, including negotiations, performance accountability, and budget oversight
• Strong data fluency—you know which metrics matter, how to build reporting that drives action, and how to communicate the story behind the numbers
• Strong operator mindset with the ability to move between strategy and hands-on execution, and a track record of building cross-functional partnerships with Finance, Legal, HR, and business leaders