Original listing text, shown exactly as published by the company.
What will I need to thrive in this role?
- 1-2 years’ experience with the Amazon.com marketplace platform or 1-2 years’ experience working in the regulatory compliance field
- Experience with Amazon Account Health - specifically writing plans of action and responding to performance notifications
- Experience working with government regulations or regulatory bodies (FDA, EPA, CPSC, Health Canada, etc.)
- Bachelor’s degree
- Ability to organize and manage multiple tasks simultaneously
- Precise attention to detail
- Excellent verbal and written communication skills
- Strong judgment and commitment to ethics
- An eagerness to learn
Preferred
- Basic familiarity with Walmart.com, and other ecommerce marketplaces (eBay, Shopify, Etsy, etc.)
- Experience with MAP/MSRP compliance enforcement
- Experience performing root cause analysis and implementing corrective and preventive actions (CAPA)
- Strong writing and editing skills
- Previous experience working in a high-stakes business environment
What does high performance look like?
- You follow through with all assignments in a timely manner
- You understand complex issues and can break them down into a simplified list of relevant points
- You correctly apply internal processes, marketplace policies, and regulatory requirements to resolve violations
- You take initiative to proactively share new solutions and process improvements with the team
- You communicate clearly and professionally with collaborative teams, marketplace contacts, and brand partners
What is my potential for career growth?
- This role offers a path for professional growth, starting as an Ecommerce Compliance Specialist and progressing to a Senior Ecommerce Compliance Specialist. As you develop your skills and expertise, there will also be opportunities for future leadership roles within the organization, allowing you to take on greater responsibilities and influence within the team.
What does success look like in the first 30, 60, 90 days?
- In the first 30 days, you will complete training and onboarding, handle simple tasks with support, and start building relationships with your team. By days 31-60, you will take on more complex tasks with increasing independence, demonstrate problem-solving skills, and use feedback to improve. In days 61-90, you will manage a variety of tasks, proactively contribute ideas, focus on the quality of your work, and seek ongoing feedback for continuous development.
What is the team like?
- You will work with the other Ecommerce Compliance Specialists and be supervised by the Director of Account Health. You will also be mentored by the VP of Brand Services and meet with them on a regular basis to discuss your performance. This team is data driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members.
