A remote role at Clearesult.
How Sydicom helps: we read this listing’s requirements and tune your CV and cover letter to the keywords its ATS (Workday) is scanning for, for candidates in United States, then help you apply.
Original listing text, shown exactly as published by the company.
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Provide individualized and ongoing assistance to property owners and contractors to support project conversion and contract compliance (approximately 60%).
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Troubleshoot technical questions and provide guidance on installation requirements, adaptation, configuration, and enhancement in accordance with client specifications (10%).
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Complete rebate processing, data entry, QA/QC support, and documentation review (15%).
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Record customer and contractor interactions accurately to meet program tracking and reporting requirements (10%).
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Travel occasionally within assigned areas for program needs (5%).
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Strong customer service background — call center or high‑volume communication experience is highly valuable.
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Ability to explain technical topics clearly and simply.
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Strong communication (phone + email), organization, and documentation skills.
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Ability to prioritize tasks and manage a steady volume of customer interactions.
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Comfortable working independently in a remote, phone‑based advising environment.
In this exciting career opportunity, you will have…
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1–2 years of relevant industry experience with a Bachelor’s degree, OR a combination of education, training, and work experience.
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Strong interest in residential energy efficiency, building‑science fundamentals, and customer education.
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Ability to navigate CRM systems (Salesforce or similar) and standard digital communications.
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A desire to help customers understand their energy usage and complete their upgrade projects successfully.
$19.55 per hour
If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.
Compensation Range
$19.55 - $27.25Currency
USDType
Hourly
Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.
Equal Opportunity Employer
As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.
The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.
Clearesult
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ClearResult is a leading provider of energy efficiency and demand-side management solutions. They partner with utilities, governments, and businesses to design and implement programs that help consumers and organizations save energy and money. The company is known for its role in supporting sustainability initiatives through practical energy management.
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