Engine Technical Advisor

Essential Duties and Responsibilities

• Set up preliminary scheduled inspections or major unscheduled events.
• Support a customer in AOG events
• Develops and maintains client relationships through periodic contact.
• Grow and maintain relationships with regional service facilities, mobile repair teams, etc.
• Research logbooks and/or conduct visual inspections for new enrollments or existing contracts.
• Review and process invoices in AMS, meeting turn time goals set forth by Technical Services Management.
• Responsible for maintenance event triage, assessing and ensuring each situation is handled appropriately by:
• Handling the event from start to finish with assistance, when necessary, as primary liaison support between relevant maintenance facilities, parts sourcing vendors, and the customer.
• Turning event over to the Product Line Specialist
• Must have a thorough understanding of the current contract, policies and procedures.
• Perform other responsibilities as assigned by Technical Services Management.

Desired Credentials

• Airframe and Powerplant ratings (or its equivalent) REQUIRED.
• Bachelor’s degree in aviation Field preferred.
• 10 years’ experience with corporate turbine-powered business aircraft (not commercial) preferred.
• Fluency in reading, writing and effective communication.
• Excellent Microsoft Excel, Word, and PowerPoint skills.
• Strong interpersonal skills.
• Ability to read and write articulately and analytically.
• Clear understanding of relevant technical skills.
• Ability to multi-task and work well under pressure.
• Well organized.
• Have or be able to obtain passport and perform international travel.