Enterprise Solutions Engineer, EMEA

Candidates must have the unrestricted right to work in the United Kingdom

Solutions Engineering at Ironclad

Solution Engineers (SEs) are Ironclad Sales Team’s pre-sale technical experts. SEs collaborate closely with prospects and Ironclad’s Sales, Implementation, and Product teams, forming a critical technical overlay to the sales and solution evaluation.

At Ironclad, SEs are creative, value-driven technology experts that love to engage with people. They drive sales through clear communication focusing on customer use cases, technology infrastructure, and solution design. With a comprehensive understanding of Ironclad’s platform, SEs empower prospects to understand how Ironclad can work for them.

SEs also help Ironclad improve our platform: the best SEs help capture the most challenging technical requirements observed in the market and translate them into actionable insights for Ironclad’s Product team to develop.

Requirements, You Must Be

• Mission-oriented: You’re excited to work on a team that operates at the intersection of human talent and software; you want to put that passion to work in an industry that still skews heavily towards human/manual work. You want to work at a place where you can have an outsized impact.
• Exceptional communicator: You’re a strong verbal communicator, able to capture an audience with clear and confident language. You’re energetic, while able to understand and empathize with people even if you have limited subject-matter knowledge of their area of expertise.
• Technically proficient: You’re an expert at technical configuration and familiar with or have an appetite for learning and you recognize that a willingness to develop technical skills is an important part of what makes SEs successful in their role as solution experts.
• Team player: You can work effectively in teams of technical and non-technical individuals. You are energized by collaborating with diverse teams.
• Independent: You can learn and drive outcomes with minimal supervision. You have a bias toward action and gravitate towards environments where you have an outsized influence on the success of customers and colleagues. You are exceptionally good at making trade-offs based on incomplete data.
• Experience: 5+ years of Enterprise Solution Engineering experience

Responsibilities

• Listen to prospects' needs and goals. Listening is our #1 strength.
• Design, build and deliver executive level custom presentations and demonstrations of the Ironclad platform using a prospect’s own contracts and workflows.
• Build strong relationships with prospects to help Ironclad’s most important and strategic prospects evaluate and ultimately select Ironclad.
• Collaborate with Account Executives and other internal partners to progress an evaluation forward smoothly.
• Work alongside our enterprise architecture team and business value engineers to build cases which support a prospect’s evaluation.
• Bring actionable insights back to Ironclad’s Product Team to help us evolve our core product.
• Partner with your aligned Sales Leader to support pipeline generating activities and overall team success.