Original listing text, shown exactly as published by the company.
RESPONSIBILITIES
- Ownership of qualifying prospective leads with the purpose of converting the highest value clients into confirmed sales.
- Primary sales efforts include taking leads, soliciting business, lead generation, generating proposals, and contract negotiations.
- Interfacing with clients and team members across the organization to ensure a seamless transition between Sales and Operations for the execution of successful client events.
- Daily use of TripleSeat, Level99’s Event and Group Sales management tool, to coordinate bookings and balance venue capacity to help the business reach its financial goals.
- Participate in weekly Event & Group Sales coordination meetings with the operations team, ensuring all guest requests and expectations are upheld and the team has the information required to successfully execute upcoming scheduled bookings.
- Identify and execute on opportunities for proactive sales outreach for the purpose of building long-term relationships and driving demand for Level99 Events beyond organic inbound demand.
- Support the execution of Events and Group Sales on the floor on an as needed basis.
- Partner with marketing & creative to support the crafting of guest-facing messaging and collateral to support end-to-end Events & Group Sales communications.
- Attend monthly networking events, plus the attendance and presentation at regional and national conferences.
- Partner with operations and culinary to be the eyes and ears to guest feedback, supporting the iteration of on-brand food and beverage offerings that facilitate events and encourage incremental sales and repeat business.
- Travel (as necessary) between venues to support overall team collaboration, leverage learnings and best practices, and drive the overall success of Level99 Events & Group Sales.
- Develop and execute sales strategies for both inbound and outbound event sales, ensuring alignment with overall business objectives.
- Collaborate closely with the Regional Director of Event Sales to identify and capitalize on market opportunities.
- Cultivate and maintain relationships with key clients and stakeholders, enhancing the company's reputation and business prospects.
- Oversee the coordination and management of all event sales activities, including client inquiries, proposals, contracts, and post-event follow-ups.
- Utilize CRM software to effectively track sales progress, forecast revenues, and analyze market trends.
- Conduct regular performance reviews and develop action plans to address any issues and drive continuous improvement in sales processes and results.
- Participate in regional and national industry events to network, promote the company, and stay abreast of the latest trends and best practices.
- Provide leadership and support to multiple locations, ensuring consistent and high-quality service delivery.
- Drive the strategic growth of the event sales department, identifying opportunities for expansion and new market penetration.
- Stay informed about industry trends and competitor offerings to maintain a competitive edge, plus attending local networking events.
- Maintain a positive, upbeat, pro-active attitude and inspire the same in co-workers.
- Other duties, as assigned
MUST-HAVE SKILLS
- Bachelor’s Degree or above in sales, business, or a related field, or equivalent experience
- Proven experience as an Event Sales Manager or similar role with at least 4 years of experience in event planning and sales.
- Strong guest-facing communication skills
- Exceptional verbal, written, and interpersonal skills
- Requires strong computer skills and proficiency in Google Suite and/or Microsoft Office specifically Word, Excel, & PowerPoint
- Experience with planning and project management
- Flexibility to multi-task and handle conflicting deadlines.
- Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail
- Must have the ability to promote positive, fair, and ethical relations with all team members as an ambassador of the Level99 brand
- A reliable car, current driver's license and safe driving record are required
- Compassionate, empathetic, humble, respectful, and kind – very high emotional intelligence
OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE…
