A remote role at EverCommerce.
How Sydicom helps: we read this listing’s requirements and tune your CV and cover letter to the keywords its ATS (Workday) is scanning for, for candidates in United States, then help you apply.
Original listing text, shown exactly as published by the company.
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Serve as a point of contact for assigned customer accounts and maintain existing contracts.
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Respond professionally to urgent inbound phone calls from existing DrChrono customers
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Be a point of contact to handle and resolve customer complaints from customers in your territory
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Identify and escalate priority issues, bugs, or product feature recommendations
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Educate DrChrono customers about new product offerings
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Schedule regular check-ins with our customers to fully optimize their DrChrono account
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Troubleshoot problems and provide relevant information to your clients regarding their accounts
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Onboard and train new clients in all aspects of the DrChrono system
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Salesforce experience (Optional)
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EHR / Healthcare experience (Optional)
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Experience using Salesforce, Slack, Zoom, GSuite, Docusign (Optional)
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Ability to communicate product value and recognize opportunities
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Strong organizational skills and exceptional follow-through abilities
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Goal-oriented and data-driven
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Strong verbal and written communications
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Affable personality that blends well with an innovative and vibrant startup environment
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The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
EverCommerce
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54 open roles on Sydicom
EverCommerce provides integrated software and payment solutions to service-based businesses. They offer a comprehensive suite of technology designed to help small and medium businesses manage and grow their operations. The company focuses on various vertical markets, acquiring and supporting specialized SaaS companies.
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