A remote role at EverCommerce.
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Original listing text, shown exactly as published by the company.
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Foster a winning sales culture: Build a competitive, data-driven, and results-oriented team environment where Account Managers share best practices, celebrate wins, and hold each other accountable to high sales standards
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Recruit, onboard, and develop sales talent: Hire exceptional Account Managers, iterate existing onboarding programs, and create development pathways that enable team members to grow their sales skills and advance their careers
Drive Revenue Growth and Operational Excellence
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Own expansion revenue targets: Take accountability for team quota attainment, forecast accuracy, and key performance metrics including call and outbound activity tracking, pipeline build, MRR growth, and expansion rate
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Develop and refine the sales playbook: Build, test, and iterate sales processes that optimize for short deal cycles, 1-2 touch closes, and 1-2 week closes
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Analyze performance and optimize: Monitor pipeline health, conversion rates, deal velocity, and leading indicators to identify trends, remove blockers, and continuously improve sales team effectiveness and attainment.
Enable Account Growth
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Partner on opportunities: Work alongside Account Managers on key deals, provide strategic guidance on opportunity identification, and help accelerate deals through short sales cycles
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Champion customer value: Ensure the team takes a consultative approach that positions EverPro's add-ons and complementary products as solutions that help small business owners improve efficiency and grow their operations
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Create data-driven approaches to identify expansion opportunities: Leverage usage data and customer insights to help your team uncover whitespace within accounts and develop targeted strategies to introduce add-ons and cross-sell opportunities across the EverPro ecosystem
Collaborate Cross-Functionally
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Partner with Director of Account Management: Align on go-to-market strategies, territory planning, and sales initiatives to build the function over time
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Work with Customer Success: Coordinate on qualified lead identification and ensure seamless hand-offs to maintain customer experience
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Coordinate with Marketing: Partner on campaign development and top-of-funnel lead management to drive qualified opportunities to the team
Build Systems and Scale the Function
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Implement tools and technology: Optimize your teams use of Salesforce, SalesLoft, Gong and other tools to improve pipeline visibility, activity tracking, reporting, and sales team productivity
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Establish metrics and reporting: Define KPIs, work with AM Leadership, BizOps and RevOps to build dashboards, and deliver regular forecasts and updates that communicate team performance, trends, and opportunities to leadership
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Scale the team: Working with the Director of Account Management, develop the organizational structure, processes, and enablement programs needed to scale the Account Management function effectively as the business grows
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7-10 years of experience in Sales or sales-focused Account Management within B2B SaaS, with a focus on commercial/SMB segments—experience in field service management or home services software is a plus
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3+ years of sales team management experience: Proven track record of building, coaching, and scaling high-performing Account Management or Sales teams
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Revenue leadership: Direct experience managing revenue targets, forecasting accurately, and consistently achieving or exceeding team quota
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Commercial sales expertise: Deep understanding of short deal cycles, high-velocity sales motions, 1-2 touch closes, and driving deals to close within 1-2 weeks that are normal in Commercial/SMB sales motions
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Upsell and cross-sell focused: Strong experience coaching teams on expansion revenue motions including selling add-ons and introducing complementary products to existing customers
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Analytical and strategic: Strong sales business acumen with ability to leverage data, identify patterns, and translate insights into actionable strategies and process improvements in the Expansion motion
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Excellent communicator: Exceptional presentation, communication, and interpersonal skills with ability to influence stakeholders at all levels
Leadership Mindset & Approach
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Results-driven: You're motivated by hitting targets, hold yourself and your team accountable, and understand that customer value and business growth go together
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Commercially savvy: You understand SaaS economics (ToFu, pipeline metrics, MRR, NRR), expansion models, and the metrics that drive sustainable growth
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People leader: You believe in servant leadership, prioritize team development, and are energized by helping others succeed and grow in their careers
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Growth mindset: You're comfortable operating in ambiguity, building new functions from the ground up, and iterating quickly based on what's working
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Collaborative and inclusive: You build strong relationships across the organization, value diverse perspectives, and create an environment where everyone can do their best work
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Strategic thinker: You balance day-to-day execution with thinking about how to build systems and processes that scale
Where
With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or in the Phoenix area with a hybrid work arrangement. If you're close to one of our other offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to conferences or internal meetings around North America.
EverCommerce
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EverCommerce provides integrated software and payment solutions to service-based businesses. They offer a comprehensive suite of technology designed to help small and medium businesses manage and grow their operations. The company focuses on various vertical markets, acquiring and supporting specialized SaaS companies.
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