A remote role at Assist World. Remote
How Sydicom helps: we read this listing’s requirements and tune your CV and cover letter to the keywords its ATS (Lever) is scanning for, for candidates in South Africa, then help you apply.
Original listing text, shown exactly as published by the company.
Lead & Client Follow-Up (CORE)
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Follow up with warm leads via calls, texts, emails, and CRM communication
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Maintain consistent follow-up cadence until leads convert or close
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Send templated emails, event information, quotes, videos, and photos
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Schedule discovery calls, consultations, and site visits
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Keep communication friendly, natural, and relationship-focused
Admin & Coordination
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Manage inboxes and calendars
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Confirm appointments and reminders
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Handle Certificates of Insurance (COIs) and venue paperwork
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Ensure venues receive all required documentation before events
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Update CRM notes, tasks, and lead statuses accurately
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Create and improve templates, checklists, and repeatable workflows
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Coordinate with vendors and production teams for smooth handovers
Reporting & Operational Support
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Track lead pipeline activity and follow-up metrics
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Provide end-of-day updates and weekly reports
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Flag risks, blockers, or missed follow-ups proactively
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Executive Assistance
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Admin Support
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Customer Service
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Sales Support
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Events Coordination
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Strong spoken and written English
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Extremely natural conversational communication style
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Strong follow-through and organizational skills
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Comfortable making warm outbound calls
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CRM experience
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Google Workspace proficiency
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Strong task management and attention to detail
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Ability to work independently and proactively
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Comfortable learning new systems and tools quickly
Nice-to-Haves
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Weddings/events industry experience
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AV/event production exposure
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Vendor coordination experience
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COI or venue paperwork experience
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Calendly, Slack, WhatsApp experience
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Spreadsheet reporting skills
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Canva experience helpful
Ideal Personality
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Human and conversational — not scripted
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Warm, personable, and engaging
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Calm under pressure
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Detail-obsessed
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Ownership mentality
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Proactive and urgent with follow-ups
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Adaptable and coachable
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Reliable and flexible
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Comfortable in fast-moving environments
Success Metrics
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Fast response times
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No missed follow-ups
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Zero missed venue documentation
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Accurate CRM updates
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Increased booked consultations and conversions…
Assist World
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