Facility Manager

What You'll Do

• Manage and have ownership of the complete work order life cycle from creation to resolution including provide facilities helpdesk services
• Hire and train vendors, review vendor bids and proposal and monitor and assess vendor performance Schedule, coordinate and manage outside contractors for the service completion within agreed upon SLA’s
• Work cross-functionally with other teams to manage vendors in region(s); make strategic decisions about capacity planning and fulfillment of services Manage building-specific maintenance requirements, disaster recovery services as appropriate and within health, safety and environmental procedures including
• Develop key client relationships; collaborate with key stakeholders in markets to devise solutions to client issues
• Provide regular client status updates, if applicable
• Ensure confidentiality of internal and external data
• Perform ad-hoc projects and other duties as assigned Respond to client inquiries, requests and concerns for timely issue resolution and maintain on-going client communication on resolution status to ensure client satisfaction.

You Should Have

• Computer Skills: Proficient in Microsoft Word, Excel, PowerPoint, Outlook required
• Bachelor’s degree or equivalent facilities management experience
• 3 + years of facilities management experience
• Experience with managing multiple vendors for day-to-day work order management and small to large capital projects
• Client relationship management skills
• Communication and organizational skills…