Filmmaker, Customer Stories

About the Role

We're looking for a world class filmmaker who can both shoot and edit Ramp's Customer Stories. Your role will be to create new and innovative storytelling techniques that celebrate the people and businesses using Ramp to do extraordinary things.

Ramp's customer films are cinematic, character-led, and entertainment-first. They are not testimonials shot at a desk. You'll be expected to have a deep knowledge of every part of the filmmaking process, from influencing treatments, to having technical fluency with equipment and editing.

You partner with the Customer Marketing Lead and Creative Director on every project to actively break the mold of traditional B2B “customer stories.” The CD owns the idea, the narrative, and the treatment. You own the camera, the cut, and the cinematic standard.

What You'll Do

• Shoot and edit customer stories films in an entertaining and cinematic manner
• Influencing pre-production phase and owning production phase including: pre-production (scouting, shot lists, pre-interviews), production (camera, lighting, direction on set), and post (rough cut through final delivery)
• Build out Ramp's NYC equipment kit — Ramp funds it; you spec, source, and own it
• Pull social derivative cuts from every shoot so one production generates content across paid, organic, and sales
• Communicate and liaise with cross functional partners to explain creative decisions and edits

What You Need

• 5+ years of film production across a mix of commercial and documentary-style work
• A self-shooter who owns the edit — camera and post are both yours, not handed off
• Character-driven work on your reel — you can find the human story inside a business context
• A background in indie filmmaking, post-production houses, or film-leaning production houses
• Strong editorial eye — you edit your own work and you know when a cut is done
• Shipped social-cut formats — you can pull a 30-second cut from a 5-minute doc without losing what makes it work
• Understands how to draw out the value customers get with Ramp, whilst wrapping it in a compelling narrative.
• Comfortable as the only person on a shoot; capable of directing a small crew (lighting, sound) when necessary
• AI editing and post tools (Descript, Runway, Adobe AI)
• Able to travel frequently for on-location shoots
• Based in NYC (or SF and able to frequently travel)

Nice-to-Haves

• Strong stills photography on your reel
• Drone certification
• Strong connections to the film-making industry e.g editors, sound, and lighting collaborators
• Experience working alongside an in-house creative director and customer marketing lead