Finance Operations Analyst

What you will do day in and day out

Ensure timely and accurate issuance of domestic and international invoices in compliance with Vietnamese billing and accounting regulations

Manage end-to-end invoicing processes for Vietnam-based customers, ensuring correctness and regulatory compliance

Regularly review customer balances and lead collections follow-ups, including: Email communication, Phone calls, In-person visits when necessary

Proactively report invoicing and collection issues to HQ Finance and work closely with relevant stakeholders to resolve them

Maintain regular customer reconciliations to ensure alignment on outstanding balances and payment status

Support monthly and annual accounting closing activities

Assist with audits by preparing documentation and responding to auditor requests

Ensure proper documentation and record-keeping in line with internal controls and local requirements

We’d love to hear from you if

Bachelor’s degree in Finance, Business, Management, or other related fields.

You’ve a minimum of 1 year of experience in a related role, ideally in a global, scaling tech company.

SaaS experience is also valuable but not a requirement.

You’ve an excellent command of English.

You’ve an excellent command of Excel and/or Google Sheets.

You’re a proactive and self-directed person, you take initiatives when necessary.

Solid knowledge of Vietnamese invoicing and accounting regulations

Hands-on experience with domestic and cross-border billing in Vietnam

Proven experience in accounts receivable and collections, including direct customer communication

Strong understanding of reconciliation processes and balance tracking

Ability to identify issues proactively and escalate them clearly to HQ and relevant stakeholders

Good communication skills in English and Vietnamese

Strong attention to detail and ability to manage multiple priorities simultaneously

Willingness to work on-site at least 3 days per week

Nice to Have

Experience working with multinational or HQ-based finance teams

Exposure to audits and formal month-end / year-end closing processes…