A hybrid role at Palantir Technologies.
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Original listing text, shown exactly as published by the company.
As a Forward Deployed Reliability Engineer (FDRE), you ensure stability and reliability of mission-critical workflows built on Palantir software. You gather signal by going on call — resolving problems before the customer is impacted — and use those learnings to drive product change, shape our internal tooling, and refine our operational processes such that we provide an increasing quality of service to more and more customers.
Your approach is hands-on and pragmatic: you’ll rapidly address issues as they arise with quick and effective solutions and advocate for workflow or product improvements after the immediate issue is resolved. You are energized by engaging directly with problems, from writing a script to automate a manual task, to finding creative workarounds, or building a case for a product enhancement. You don’t just fix issues— you look for opportunities to simplify, automate, and make the entire system more resilient.
An FDRE synthesizes learnings from support into best practices for others to follow. These are captured into documentation and shared with the team and broader organization. In this way, you raise the bar for reliability and efficiency across Palantir.
Note: While active work is not required on weekends or outside business hours, you must be available to respond to critical outages during assigned on-call weeks.
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Palantir Technologies Inc. is an American publicly traded company that develops data integration and analytics software. Palantir is headquartered in Miami, Florida, and was founded in 2003 by Peter Thiel, Stephen Cohen, Joe Lonsdale, Alex Karp, and Nathan Gettings.
Source: Wikipedia