A hybrid role at PayJoy.
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Original listing text, shown exactly as published by the company.
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Monitor and analyze the performance of our partners, identifying potential misconduct and fraudulent activities while ensuring compliance with fraud prevention strategies and procedures.
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Investigate and resolve fraud cases reported across our main products, ensuring accurate and timely documentation.
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Develop and implement fraud prevention strategies and procedures.
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Collaborate with Customer Support, Product, Engineering, and Operations teams across different countries to identify and mitigate fraud risks.
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Conduct periodic fraud risk assessments and provide recommendations for improvement.
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Prepare and present detailed reports on fraud trends and prevention measures when requested.
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Support the training and development of team members in fraud prevention and detection.
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Experience in fraud prevention, with a focus on onboarding, core fraud, behavioral analysis, and risk indicators.
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English or Spanish proficiency is required — the candidate must be able to communicate fluently, both verbally and in writing, in professional and technical contexts.
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Proficient in SQL — ability to understand, write, and develop queries.
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Knowledge of BI tools (Hex is a plus).
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Technical degree completed or higher education in progress in related fields such as Business Administration, Finance, Engineering, or similar areas.
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Strong analytical and problem-solving skills, with a sense of autonomy to execute delegated tasks and take ownership of assigned projects.
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Experience using fraud detection tools and software.
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Strong learning ability.
PayJoy
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Source: company website
